Packaging of the return item is very important. Packaging, insuring and tracking: You must send the return package signature required and insured at your expense (unless it is defective or the result of our error in shipment). Items returned that do not meet this requirement are subject to a 20% restock fee. Open any packaging with care when receiving your order so as not to damage it should you need to return the product. All defective products will observe manufacturer specific policies.Ĭondition of return items: Items returned for credit must be returned in new, unused, uninstalled and saleable condition, including any retail packaging. Warranty Issues: We will assist our customers with any warranty issues on products purchased through First Choice Marine, but we do not express or imply any warranty beyond that of the manufacturer. Incorrectly Shipped Items: For items you received that did not match your original order specifications, please contact us for return and replacement handling. Disputes of damaged products have to be reported to the carrier for resolution. This may void your RA and incur a 20% restock fee.ĭamaged in Transit: For items damaged in transit please contact us immediately for assistance for special handling and filing of required paperwork to have your item replaced. Please return these inside another box or wrapped and do not apply stickers, stamps, labels to manufacturer boxes, i.e. Original manufacturer boxes/packaging: Items must be returned in original packaging including any manufacturer boxes. Requesting a Return Authorization is easy using our Return Policy Page. Should you find it necessary to return an item, please follow these guidelines to insure we are able to get you a prompt refund and assist you in finding the correct item you require. Our goal is to make sure you receive the correct item to meet your needs. That option will be available at checkout and all duties and fees will be the responsibility of the purchaser in accordance to your country's laws. International shipping is offered through the US Postal Service. Please contact us through live chat or our contact page if you have additional shipping option needs. Otherwise orders typically ship the following business day. Most orders received and paid by 2:00 CST Monday thru Friday will ship the same or next day. Once your order has been processed and we have received cleared payment, your item will be processed as soon as possible. We take great care packaging every item to ensure safe shipment to you. In-Store Pickup Only: This item can only be picked up in our Lees Summit, MO retail store.Truck Freight - Not Qualified for Free Shipping: This item has to be shipped via truck freight.Hazardous Item - Not Qualified for Free Shipping: This item is hazardous and does not qualify for free shipping.Oversized - Not Qualified for Free Shipping: This item is too large/heavy to qualify for free shipping.Qualifies for Free Ground Shipping: This item qualifies for free ground shipping when the order is over $99.Qualifies for Free Shipping: This item qualifies for free shipping when the order is over $99.Below is the meaning for each of these codes. We have no affiliation with the following companies.We offer FREE Shipping on most orders Over $99 to US-48*Įach product displays a Product Code: just above the item price. We service and carry replacement parts for trailer brands such as Loadmaster, Karavan, EZ Loader, Float On, Magic Tilt, Magic Trail, Sport Trail, AmeraTrail, Shoreline, Shore Lander, Four Winns, Tracker, Ranger, Dilly, Big Tex, CarryOn, Starline, Road King, Star Line, Look, Lark, CapStone, MaxxD, PJ Trailer, and many more! In addition to part sales we provide service, repairs, and modifications to all types of light to heavy duty trailers. Not only do we carry most all industry standard parts we can special order parts for our customers through our large network of suppliers. Whether you need springs and axles for your work trailer or waterproof lights and galvanized material for your boat trailer we carry those items in stock. Our highly qualified and knowledgeable staff provides valuable insight and help for our customers whether they are buying the parts at present, purchased parts in the past, or just need help with a problematic install.ĬT Industries current inventory consists of all types of parts for boat, utility, enclosed, and some RV trailers as well as some boating, fishing, and hunting accessories. We started as a small, family owned business and continue to operate as such to this day. Our Goal At CT Industries Is To Help Keep Your Boat Or Utility Trailer RollingĬT Industries is a well-know known, respected trailer parts and repair company located in the Gulf South.
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